FAQ
Questions we
always get.
No. Your raw photos are processed in memory and never stored on StoryFolio servers. We only store the finished book — the layouts, narrative text, captions, and map assets — after you purchase. Your original photo library stays on Google Photos or iCloud, where it belongs.
Your book is stored for the lifetime of your StoryFolio account. We also guarantee a full data export at any time — you can download your complete book as a PDF whenever you want, ensuring you're never locked in. Our full storage terms are defined clearly in our ToS.
Good enough that beta readers rarely changed more than a sentence or two. The writing uses your Story Brief, photo metadata, location context, and your answers to personalized prompts to write in a warm, first-person memoir style. It avoids the "travel blog generic" tone intentionally. You always get the final edit.
StoryFolio handles this gracefully. Photos without GPS data are placed in the timeline using timestamps only — the journey map will show the locations we can confirm, and the narrative will focus more on the emotional story than geographic specifics. Older photos and some Android devices sometimes strip location data; we're used to it.
Yes. Complete and Gift books include a print-ready PDF — 300 DPI, CMYK color, with bleed and crop marks. It's compatible with Lulu, Blurb, Printful, and most local print shops. We include a guide with our recommended services and settings. StoryFolio doesn't do its own print fulfillment (yet) — but the file is ready to go wherever you want to send it.
Yes — sharing links work for anyone with the link, no StoryFolio account required. Recipients see a beautiful, full-screen reading experience. Links expire after 30 days by default (configurable on Complete and Gift tiers). You can generate up to 10 sharing links per book and revoke any of them at any time.
StoryFolio works with what you have. If your library has very few matching photos, we'll tell you clearly — "We found 18 photos matching your Camino story. Is that enough to make a book?" Minimum is 15 photos. If you're below that, we'll ask you to broaden your Story Brief or add additional context to pull in more relevant shots.